Jason Tran

Austin, TX

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Experience

Software Engineer

Oct 2023 – Present
Ernst & YoungAustin, TX
  • Built and maintained a Spring Boot/PostgreSQL complaint system handling 500+ daily records, achieving 99.9% uptime via Dockerized deployment and health checks.
  • Developed RESTful APIs using Spring Boot with automated SLA tracking (flagging cases >48h), reducing manual escalations by 40%.
  • Built a rule-based routing engine (priority + agent skill tags) in Java, cutting assignment time by 30%.
  • Implemented RBAC using Spring Security and PostgreSQL row-level policies to restrict sensitive data access.
  • Optimized queries (CTEs, indexing) and introduced Redis caching, improving response times to <300ms through peer-reviewed iterations.
  • Effectively communicated technical concepts and progress of the complaint management system to both technical and non-technical stakeholders, including client representatives.

Software Engineer Intern

May 2022 – August 2022
DropboxRemote
  • Contributed to Dropbox’s File Requests feature, collecting files via shareable links.
  • Implemented a secure, loginless upload flow utilizing JWT tokens (24h expiry) and S3 pre-signed URLs, handling approximately 1K uploads/week.
  • Developed a gRPC endpoint to validate upload tokens and efficiently reserve storage paths within Dropbox’s infrastructure, reducing backend load by 20%.
  • Enhanced the user experience by adding client-side file validation (type and size checks) in React, cutting failed uploads by 15%.
  • Collaborated in A/B tests on File Requests UI flows, contributing to a 12% increase in mobile upload completion rates.
  • Improved code quality and stability by increasing Jest coverage from 60% to 75% for critical upload components.

Teaching Assistant

Sep 2021 – Dec 2022
Miami UniversityOxford, OH
  • Guided over 100 underclassmen, enhancing programming concepts and skills, boosting average exam scores by 25%.

Skills

Languages

Java, Python, JavaScript, TypeScript, SQL

Frameworks & Libraries

React, Redux, Node.js, Express, Spring Boot, Django, Flask

DevOps

AWS (EC2, S3, IAM), Docker, Kubernetes, Git, GitHub Actions, Jenkins, Jest, JUnit, JSON, YAML, Linux/Bash

Education

Miami University

Bachelor of Science in Computer Science - May 2023

GPA: 3.9/4.0 – Magna Cum Laude

Relevant Coursework: OOP, Database Systems, Advanced Algorithms, Software Architecture and Design, Generative Artificial Intelligence, Techniques for Optimization, CodePath Advanced Software Engineer